Privacy Policy

Last updated: August 2026

Micrologic Pte Ltd (“MicroLogic”, “we”, “us”, or “our”) is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website or engage our services.

By using our website or providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. We may update this Privacy Policy from time to time; your continued use of our website following any changes constitutes your acceptance of the updated Policy.

1. Personal Data We Collect

We collect personal data that you provide to us directly, including through our contact form, telephone enquiries, or email correspondence. This may include:

  • Name and job title
  • Company name and business address (including Singapore postal code)
  • Work email address and telephone number
  • Information about your IT and security requirements shared in your enquiry

We may also collect certain technical data automatically when you visit our website, such as your IP address, browser type, pages visited, and time of visit, through cookies and similar technologies. This data is used in aggregate form to improve our website and is not linked to any identifiable individual without your consent.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide quotations for our services
  • To deliver agreed services and manage our client relationship with you
  • To process and administer service engagements, including scheduling, invoicing, and support
  • To send you relevant updates about cybersecurity threats, regulations, and MicroLogic services (where you have consented)
  • To improve our website, products, and services
  • To comply with our legal and regulatory obligations under Singapore law

We will not use your personal data for purposes other than those for which it was collected without your consent, except where required or permitted by law.

3. Disclosure of Personal Data

We do not sell your personal data to third parties. We may share your data with:

  • Technology and service providers who assist us in delivering our services (e.g. cloud infrastructure providers, helpdesk platforms), under strict contractual confidentiality obligations;
  • Professional advisors (legal, accounting, insurance) as necessary, under strict confidentiality;
  • Regulatory or law enforcement authorities where required or permitted by applicable law in Singapore.

Where we engage third-party service providers who process personal data on our behalf, we ensure they are contractually obligated to handle such data in accordance with the PDPA and our Privacy Policy.

4. Cookies

Our website uses cookies to enhance your browsing experience and to collect aggregate analytics data. Essential cookies are required for the website to function. Analytics cookies (e.g. Google Analytics) are only set with your consent. You may disable cookies through your browser settings at any time, though this may affect the functionality of certain parts of the website.

5. Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal obligations:

  • Enquiry data from individuals who do not become clients: retained for 12 months, then securely deleted.
  • Client data: retained for the duration of the engagement and for 7 years thereafter, in accordance with Singapore tax and accounting requirements.

6. Security

We implement reasonable security arrangements to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

  • Encryption of data at rest and in transit (TLS/SSL)
  • Role-based access controls and least-privilege principles
  • Regular security assessments and vulnerability scans
  • Staff training on data protection obligations

These measures are consistent with our own Cyber Essentials certification and PDPA compliance posture.

7. Your Rights Under the PDPA

Under Singapore's Personal Data Protection Act, you have the right to:

  • Access the personal data we hold about you and information about how it has been used or disclosed within the past year;
  • Correct any inaccurate or incomplete personal data we hold about you;
  • Withdraw consent for the use of your personal data for marketing purposes at any time, with reasonable notice;
  • Data portability in certain circumstances — to receive your personal data in a structured, machine-readable format.

To exercise any of these rights, or to make a data protection enquiry, contact our Data Protection Officer at dpo@micrologic.com.sg. We will respond within 30 days.

8. Data Breach Notification

In the event of a data breach that is likely to result in significant harm to individuals, we will notify the Personal Data Protection Commission (PDPC) within 3 business days of becoming aware of the breach, and will notify affected individuals as required under the PDPA Mandatory Data Breach Notification regime.

9. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

Micrologic Pte Ltd
Data Protection Officer
16 Arumugam Road, LTD Building D, #03-05B
Singapore 409961
Email: dpo@micrologic.com.sg
Tel: +65 6841 1697

If you are dissatisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.