IT Support Services
Our IT support business has long depended upon this kind of fault for regular trade; we are forever answering calls to help with various computer/laptop problems. Often, the reasons behind these problems can simple and with a little know-how they can be easily remedied. The issue is, however, is that the most of the users do not have the adequate knowledge.
For instance, some failed installation procedures can be caused by another program interfering with the installation thus closing down conflicting application and the problem is “magically” resolved. Some cases require higher level knowledge for instances scans from scanner failed to transfer to your computer due to a software firewall policy that prevents this from happening. MicroLogic Solutions offers the following services:
Restoring a computer to factory default– while most desktop/laptop manufacturers provide their own recovery utility to restore your computer back to factory default, you will need to consider factors like backing up your existing data, program activation keys and configurations before that takes place. Engaging our IT Support services is extremely helpful since we have all those doubts covered and the next thing to expect is a working computer from where you last left off.
IT Services Online– If you are constantly annoyed by some software prompts or if you suspect that your computer may be infected by a virus or it’s just that some software fails to work like the way it used to be, we provide online services that enable our specialists securely remote control your computer to solve common computer problems. This is a completely secured process as we will only be able to connect to your computer when you provide us with a login credential.
On-Site Services-While all desktop/laptops problems cannot be resolved remotely via our IT Support Services Online or if you are more comfortable working with a specialist on-site, arrange for an appointment and we shall pay you a visit to resolve your desktop/laptop problems.
Network Support– While computer problems can be annoying, network problems are usually difficult to troubleshoot and resolve as a few equipment are involved. We specialize in network support like WI-FI connection problems, IP address conflicts or even device interconnectivity problems.
Why Engage Our IT Support Services?
While the installation of minor pieces of software is relatively simple, surely you would feel a little foolish if you called an IT support business just for them to tell you to close all your applications and clean the installation CD. Most competent computer users will be able to find advice on the internet for all manner of installation tasks expelling the need to call out IT consultancy services. There are times however when asking a professional installation support engineer is vital.
Some may see IT support services as overpriced but this could not be more wrong. Weigh up the price of installation support against the price of a new computer and the outlay suddenly seems much less. If you are like many people and would prefer not to start playing around with things that you do not understand IT support workers provide a valuable service.
What you are paying for when utilizing installation support services is the knowledge, it can take a lifetime to acquire what those who work in the IT support industry have. What is a simple problem for them is often deeply frustrating for most computer users? What must be considered is the money saved when support workers are used, without their ability to fix our computers surely we would be forking out for new computers every six months.